Shipping policy

Shipping Policy

Last Updated: August 25, 2026

At Aurelisa, we want your shopping experience to be simple and convenient. That's why we offer free worldwide shipping on orders placed through aurelisa.store.

1. Free Worldwide Shipping

Aurelisa provides free shipping to destinations worldwide where our shipping partners are able to deliver.

There are no standard shipping charges added at checkout for eligible deliveries.

2. Delivery Time

Our typical delivery timeframe is:

7–10 days

The estimated delivery period begins after your order has been processed and shipped.

Actual delivery times may vary depending on:

Destination country
Local postal services
Courier operations
Customs clearance
Weather conditions
Public holidays
High-volume shipping periods
Unexpected transportation delays

The 7–10 day timeframe is an estimated delivery period and is not an absolute guarantee for every destination.

3. Order Processing

Orders are processed after successful payment and order confirmation.

Processing may take additional time during periods of high order volume, promotions, holidays, or unforeseen operational circumstances.

Once your order has been shipped, you may receive shipping information or tracking details when available.

4. Tracking

When tracking information is available, it will be provided through the contact information associated with your order.

Please note that tracking updates may not appear immediately after shipment. Some carriers may require additional time to register the first scan.

5. International Orders

Because Aurelisa ships internationally, some destinations may require customs clearance before delivery.

Customs processing times are controlled by the relevant authorities and are outside Aurelisa's direct control.

Customers are responsible for providing accurate delivery information, including the recipient's full name, address, postal code, and contact details.